We charge a one-time onboarding fee to build your custom automation stack, then a flat monthly rate per unit to keep it running. If you ever leave, the automation is yours. No lock-in, no black box.
For operators just getting started. Get core automations running and free up your evenings from day one.
For operators scaling to a real portfolio. Full system running at agency level — and the rate drops as you grow.
For serious operators running 15+ units who need the full agency-grade stack — white-glove, fully customized, dedicated ops partner.
| Feature | Starter $49/unit · mo |
Growth $39/unit · mo |
Scale $29/unit · mo |
|---|---|---|---|
| Core Automations | |||
| Guest messaging automation | ✓ | ✓ | ✓ |
| Cleaning coordination & dispatch | ✓ | ✓ | ✓ |
| Review request & auto-response | ✓ | ✓ | ✓ |
| Smart escalation alerts | ✓ | ✓ | ✓ |
| Client portal (Baserow dashboard) | ✓ | ✓ | ✓ |
| Setup & Support | |||
| Custom automation build | ✓ | ✓ | ✓ |
| Dedicated onboarding call | — | ✓ | ✓ |
| White-glove setup & migration | — | — | ✓ |
| Support response time | 48 hrs | 24 hrs | Same day |
| Direct Slack access | — | — | ✓ |
| Customization & Reporting | |||
| Custom workflow builds | — | ✓ | ✓ |
| Advanced escalation rules | — | ✓ | ✓ |
| Custom integrations on request | — | — | ✓ |
| Monthly performance report | — | ✓ | ✓ |
| Quarterly strategy review | — | — | ✓ |
| Dedicated account manager | — | — | ✓ |
| Ownership & Exit | |||
| API & webhook access (you control) | ✓ | ✓ | ✓ |
| Full automation turnover on exit | ✓ | ✓ | ✓ |
| Full documentation handover | ✓ | ✓ | ✓ |
The onboarding fee covers the full custom build of your automation stack — mapping your specific properties, platforms, and workflows, then building and testing every automation end-to-end. This is not a generic SaaS toggle. It's a custom-fit system built for your exact operation. The fee is one-time and the result is yours to keep permanently.
You keep everything. We hand over full documentation, all n8n workflow files, and a complete credential handover so your automations keep running independently. Your onboarding investment is never wasted — if our service isn't worth staying for, you walk away cleanly with a fully working system.
We use the official APIs and webhooks published by each platform — the same developer-grade connections the platforms themselves support for third-party integrations. You retain full access and control over every credential. Nothing runs as a black box — you can see exactly what connects where and revoke access at any time.
A unit is any individually listed property in your portfolio — a single listing, a condo, a house. If it has its own listing and its own guests, it counts as one unit. If adding units moves you into a lower per-unit tier, your entire portfolio drops to the new rate — growth always saves you money.
Never. Traditional property managers take 20–30% of gross revenue. STR Engine charges a flat per-unit fee only — so when your revenue grows, we don't take a cut. That's the whole point of this model.
Most operators are fully live within 5–7 business days of their onboarding call. Scale clients with large portfolios typically go live within 2 weeks. Your free audit call sets the exact timeline before you commit to anything.
Book a free 30-minute audit. We'll look at your current setup, tell you exactly which plan fits, and show you what you'd automate on day one — no pitch, no pressure.
